At 988wim, the privacy and security of our players' personal data is taken seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a 988wim Account Holder in Pakistan. Please read this document carefully before registering or continuing to use our Platform.
A summary of our core data protection principles. These highlights do not replace the full Privacy Policy below.
All personal data stored by 988wim is encrypted using industry-standard protocols. Your CNIC details, payment information, and account credentials are never stored in plaintext and are accessible only to authorised personnel on a strictly need-to-know basis.
As a 988wim Account Holder, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our customer support and we will respond within a reasonable timeframe in accordance with applicable data protection principles.
988wim does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared with service partners only where strictly necessary to deliver our Platform services, and always under binding confidentiality obligations.
Payment transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency are processed through encrypted, PCI-compliant channels. 988wim does not store full card or mobile wallet credentials on its own servers beyond what is required by applicable regulations.
You can opt out of 988wim marketing communications at any time by updating your communication preferences in Account Settings or by contacting our support team. Opting out of marketing does not affect transactional communications related to your account, deposits, or withdrawals.
988wim retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Anti-money laundering regulations require us to retain certain transaction and identity records for a defined period following account closure.
988wim ("we", "us", "our") is committed to protecting the privacy of every individual who visits, registers on, or interacts with the 988wim Platform at https://988wim.net. This Privacy Policy describes in plain terms how we collect, use, disclose, store, and safeguard your personal information in connection with your use of our online casino, sports betting, and associated services.
This Privacy Policy applies to all Account Holders, registered users, and visitors to the 988wim Platform, including individuals accessing the site from Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions across Pakistan. It covers information collected through the 988wim website, any associated mobile interfaces, and direct communications between you and 988wim customer support.
By registering a 988wim account, making a deposit, or otherwise using the Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform and contact us to close your account.
Note: This Privacy Policy forms part of the 988wim Terms & Conditions. Defined terms used here carry the same meaning as in the Terms & Conditions unless otherwise stated.
For the purposes of this Privacy Policy, 988wim is the data controller responsible for the personal information collected through the Platform. As data controller, 988wim determines the purposes and means by which your personal data is processed.
988wim operates under international licensing standards and processes personal data in accordance with the obligations imposed by applicable data protection regulations and our licensing framework. All data processing activities are conducted lawfully, fairly, and transparently.
If you have any questions regarding how 988wim processes your personal data, or if you wish to exercise any of your data rights described in Section 10 of this Policy, you may contact our Data Protection team at or via 24/7 Live Chat on the Platform.
988wim collects personal information through several channels in order to provide, maintain, and improve our services. The categories of information we collect are as follows:
3.1 Registration and Identity Information. When you create a 988wim account, we collect your full legal name as it appears on your CNIC, date of birth, Pakistani mobile number, email address, and a username of your choosing. This information is required to establish your account and verify your identity.
3.2 Know Your Customer (KYC) Documentation. To comply with our anti-money laundering and responsible gaming obligations, we collect and verify copies of identity documents including your CNIC, proof of address, and where applicable, documentation evidencing the source of deposited funds. KYC verification is mandatory before withdrawal processing.
3.3 Financial and Transaction Data. We collect details of all deposits, withdrawals, wagers, and game transactions conducted through your 988wim account. This includes payment method details (such as your JazzCash or EasyPaisa account number, bank name, and account holder name), transaction amounts in PKR, timestamps, and transaction reference numbers.
3.4 Usage and Behavioural Data. We automatically collect information about how you interact with the 988wim Platform, including pages visited, games played, bet amounts, session duration, device type, operating system, browser type, IP address, and approximate geographic location derived from your IP address.
3.5 Communications Data. When you contact 988wim customer support via live chat, email, or any other channel, we retain records of those communications including the content of your messages, timestamps, and the resolution of any query or complaint raised.
3.6 Marketing Preferences. We record your preferences regarding receipt of promotional communications from 988wim, including whether you have opted in or out of email, SMS, or push notification marketing.
| Category | Examples | Collection Method |
|---|---|---|
| Identity | Full name, CNIC, date of birth | Registration form, KYC submission |
| Contact | Email address, mobile number | Registration form |
| Financial | Payment method, PKR amounts, transaction history | Cashier / payment processor |
| Technical | IP address, device ID, browser type | Automatic collection |
| Behavioural | Pages visited, games played, session length | Automatic collection |
| Communications | Support chat logs, email correspondence | Customer support channels |
988wim uses the personal information we collect for the following purposes:
988wim processes your personal data on one or more of the following legal bases depending on the specific processing activity:
5.1 Contractual Necessity. The majority of data processing by 988wim is necessary to perform our contractual obligations to you as an Account Holder under the 988wim Terms & Conditions. This includes account management, payment processing, and service delivery.
5.2 Legal Obligation. Certain processing activities — particularly KYC verification, AML record keeping, and retention of transaction data — are necessary for 988wim to comply with legal and regulatory obligations imposed by our licensing framework and applicable financial regulations.
5.3 Legitimate Interests. 988wim processes certain data on the basis of legitimate business interests, including fraud prevention, security monitoring, responsible gaming enforcement, and Platform improvement. In each case, we have assessed that our legitimate interests are not overridden by your fundamental privacy rights.
5.4 Consent. Where processing is based on your consent — most notably in respect of marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 988wim Platform. They allow us to recognise your browser, remember your preferences, maintain your login session, and collect analytics data about how the Platform is used.
6.2 Types of Cookies We Use. The following categories of cookies are used on the 988wim Platform:
6.3 Managing Cookies. You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 988wim Platform, including your ability to maintain a login session.
Note: Disabling strictly necessary cookies will prevent you from logging in to your 988wim account and using the Platform's core features. We recommend keeping these enabled at all times.
988wim does not sell, rent, or trade your personal data. We share personal information only in the following limited circumstances and always subject to appropriate confidentiality and data protection safeguards:
7.1 Payment Processors. To process deposits and withdrawals, we share necessary transaction data with our payment partners including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing services. Each payment partner processes data under their own privacy policy and applicable financial regulations.
7.2 Game Content Providers. Certain game data is processed by third-party game studios whose content is available on the 988wim Platform. These providers receive only the minimum data necessary to deliver the game experience and maintain game integrity records.
7.3 Regulatory and Law Enforcement Authorities. 988wim will disclose personal data to regulatory bodies, law enforcement agencies, or other authorities where we are legally required to do so, where disclosure is necessary to prevent fraud or financial crime, or where required by a valid court order.
7.4 Fraud Prevention and Security Services. We may share data with specialist fraud detection and identity verification services to protect the integrity of the Platform and safeguard all Account Holders against fraudulent activity.
7.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 988wim's business, personal data held by 988wim may be transferred to the acquiring entity. Account Holders will be notified of any such transfer via the registered email address in advance of the change taking effect.
988wim operates under international licensing standards and our data processing infrastructure may involve servers and service providers located outside Pakistan. Where personal data is transferred internationally, 988wim ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, certification schemes, or transfers to jurisdictions that maintain adequate data protection frameworks as assessed by our licensing regulators.
If you would like further information about the specific safeguards applied to international transfers of your personal data, please contact us at .
988wim retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention obligations imposed by law or regulation.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Records | Duration of account + 7 years post-closure | AML regulatory requirement |
| Transaction Records | 7 years from transaction date | Financial compliance obligation |
| KYC Documentation | 7 years from account closure | AML and licensing obligation |
| Customer Support Records | 3 years from last interaction | Dispute resolution and service quality |
| Marketing Consent Records | Until consent withdrawn + 3 years | Evidence of lawful marketing basis |
| Technical and Log Data | 13 months from collection | Security monitoring and analytics |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual Account Holder.
As a 988wim Account Holder, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team via live chat or at . We will respond within a reasonable timeframe and will not charge a fee for standard requests.
To exercise any of these rights, contact 988wim customer support via live chat or email. We may need to verify your identity before processing your request to protect against unauthorised access to your data.
988wim implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:
While 988wim takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 988wim account and to report any suspected unauthorised access immediately via live chat or at .
The 988wim Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the mandatory KYC process using CNIC documentation.
If 988wim becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, void all associated transactions, and securely delete the personal data in question subject to any overriding legal retention obligations.
21+ Only: If you are aware of a minor attempting to use the 988wim Platform, please notify us immediately via live chat or at [email protected]. 988wim takes underage gambling extremely seriously.
The 988wim Platform does not contain links to external third-party websites for general browsing purposes. Where references to third-party payment processors or game providers appear on the Platform, these are service integrations rather than general outbound links, and each third party's own privacy policy governs their handling of any data you provide directly to them.
988wim accepts no responsibility for the privacy practices or data security of any third-party service provider. We encourage you to review the relevant privacy policies of payment providers such as JazzCash and EasyPaisa directly when using those services.
988wim reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable regulations, or Platform features. When material changes are made, we will notify active Account Holders by email to the registered address and by posting a prominent notice on the Platform no fewer than seven days before the changes take effect.
The effective date at the top of this document will be updated each time this Privacy Policy is revised. Your continued use of the 988wim Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically. The current version is always accessible at https://988wim.net/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or 988wim's handling of your personal data, please contact us through any of the following channels:
988wim is committed to handling all data-related queries and rights requests promptly and professionally. We aim to acknowledge all formal privacy requests within 48 hours and provide a substantive response within 14 business days.
This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions of the 988wim Privacy Policy are superseded by this document in their entirety.
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